Privacy Policy

Last Updated: July 2026 | Apartment MS Platform

At Apartment MS, accessible from appartmentms.com, one of our main priorities is the privacy of our visitors and registered society members. This Privacy Policy document outlines the types of information collected and recorded by Apartment MS and how we use it.

1. Information We Collect

When you use Apartment MS (as a Super Admin, Society Owner, Committee Member, Guard, or Resident), we collect information necessary to provide software services, including:

Account Information: Name, email address, phone number, role, and password hash.
Society Profile Data: Society name, address, block/floor/flat structure, committee designations, staff profiles, and vehicle numbers.
Financial Dues & Receipts: Maintenance bill records, contingency dues, payment status logs, and transaction reference IDs.
Visitor Logs: Visitor entry name, vehicle number, host flat number, approval status, and check-in/out timestamps.

2. Database Isolation & Multi-Tenant Security

Apartment MS utilizes isolated database architecture for each registered housing society (tenant). Your society's financial transactions, resident lists, and gate pass security logs are stored in dedicated tenant databases, isolated from other societies.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain housing society administration services.
To process maintenance payments and issue digital payment receipts.
To notify residents about gate visitor entries, announcements, and maintenance bills.
To authenticate users via Email or Phone OTP verification.
To prevent fraud, secure gate passes, and enforce access controls.

4. Data Sharing & Third Parties

Apartment MS does not sell, rent, or trade resident or society data to third-party marketers. Data is only shared with authorized service providers required to operate the platform (e.g., payment gateways and email/SMS providers).

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@epartmentms.com.